Martin Bergeron
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An error occurred while saving the comment An error occurred while saving the comment Martin Bergeron
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KB Article is always related to a specific environment. So if you have Biztalk360 managing 3 environments, let's say Test, QA et Pre-prod, most articles are related to the 3 environments. At this time, we have to write 3 articles for each environments and make sure to update them all. It should possible to add an article and select all environments or select environments from a list.
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1 voteMartin Bergeron
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9 votesMartin Bergeron
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3 votesMartin Bergeron
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Hi Saravana, you are right, it is possible to not select any environment, but this hide (fields are hidden) the possibility to fetch the KB by Service Class, Application Name, Host Name, Service Status and Service Name. Only the error text field is available. So the KB will never display beside a service instance line when we do queries with the MessageBox Queries function.