When dealing with suspended, 3 actions can we can taken within BT360 : Resume / Terminate / Download

In some cases, we need to contact a third party team which will investigate and this can take some time.

During this elapsed time, we would like to flag the suspended as 'Waiting Decision' with a comment that could say that this suspended is assigned to this team, etc...

It would avoid to treat the same suspended several times and would give a better overview on suspended.