In BizTalk360 Data Monitoring, alerts are raised as Critical when no files are found in a monitored folder within the configured time window. In some integrations, this is expected behavior (e.g., files arrive only on specific days), but it still triggers Critical alerts and confuses non-technical users.

Would it be possible to:

Configure a different alert severity (Warning/Info) for “no files found”, or

Customize the alert message specifically for this scenario?

This would help reduce false-critical alerts and make notifications more business-friendly. Has anyone else faced this, or found a good workaround?

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