When suspended instances occur in a BizTalk environment, users need to investigate the associated exception details and error codes to identify the root cause and determine the appropriate troubleshooting steps.

Currently, users typically copy the exception messages, error IDs, and other related details and search for solutions online or use external AI tools to analyse the errors. However, this process requires users to know how to frame effective prompts and identify the right keywords to retrieve relevant information. Additionally, copying error details into external platforms may expose sensitive information, such as server names, IP addresses, and other infrastructure-related details.

Expecting BizTalk360 to provide an inbuilt error analysis capability that automatically analyses suspended instance exceptions and error IDs and provides relevant troubleshooting guidance. The capability should leverage product-specific knowledge and relevant Microsoft documentation to identify potential causes and recommend appropriate resolution steps.