Send notifications to only custom channel and not to email
When integrating BizTalk360 with another system using the custom notification channel feature, it's still mandatory to input email id in the Basic Details section. We would like to suggest making the email id optional if you're using notification channels. When integrating with a ticketing system for example, you will often be using the ticketing system's own email notification system and would not need for BizTalk360 to send emails as well. Or you might not want to use emails at all and rely on other notifications.